What is your cancellation policy?

The Executive Program's cancellation policy takes into consideration the multitude of arrangements and contracts required with different vendors for the participants registered. Due to the advance vendor commitments that Singularity has to fulfill to execute on the program, full refunds are not offered for the Executive Program. 

Refunds and Deferments for the Executive Program

Partial refunds and deferments are allowed under the following schedule and conditions. Please note that all refunds and deferments are at the discretion of SEG. If you are unable to attend their designated cohort for any reason, you may receive a one-time deferment to one of the next three scheduled cohorts without forfeiting the program fee, or you may request a partial refund according to the schedule and conditions below. Once a confirmation of unavailability to attend has been received by SEG, we provide 15 business days to commit to any of the following options available.  If none of these are accepted and executed, no refunds will be allowed. 

  • More than 90 days before program start date: 90% refund or defer to one of the next 3 cohorts
  • Between 90 and 45 days before program start date: 50% refund or defer to one of the next 3 cohorts
  • Between 45 and 21 days before program start date: 25% refund or defer to one of the next 3 cohorts
  • Fewer than 21 days before program start date: no refund or defer option
  • No refund once a rollover option has been selected.
  • If you are using a payment plan, the first payment is non-refundable and the remaining balance will be refunded according to the terms above. The first payment can not be deferred to a different cohort.

Cancellation by Singularity University

SEG may, at its sole discretion, cancel any Program within 21 calendar days notice for any reason. If SEG cancels a Program, SEG will refund to you in full all paid Program Fees, or you may make an Extension Request (as defined below).

 

From time to time, business circumstances or new laws may require SU to modify the existing Cancellation Policy. Singularity Group reserves the right to change or update this policy with or without notice (subject to applicable law).