The Executive Program's cancellation policy takes into consideration the multitude of arrangements and contracts required with different vendors for the participants registered for each cohort.
Advance preparations require SU to submit headcounts and participant information 30 - 45 days prior to the start of the program, and must honor the advance commitments required by the vendors and speakers regardless of final numbers. At the 30 - 45 day mark, expenses are incurred from preparations for the participants' arrival, as well as payments to vendors. There is not sufficient time to find a replacement for the cancelled seat.
- Notice up to 60 days prior to the program: full payment can be rolled over without penalty to a future EP that has availability.
- Notice between 31-60 days before the start of the program: 50% of your payment would be applied to a future program. You will need to pay the balance to be confirmed for a future program.
- Notice at 30 days or less: 100% of the payment is forfeited. You may rollover to a future program without having to re-apply, but will need to submit full payment to be confirmed for a future program.
Due to the demand for the program, only one rollover is allowed. If the participant is unable to attend the second program after the rollover is processed, full payment will be forfeited (regardless of when notice is received), and will need to re-apply to be re-evaluated for future programs.